Case Studies

Digital writing solution case studies

Digital writing solutions are typically deployed by businesses like Pendata in many countries around the world. These businesses are specialist value added resellers of the Anoto Live Forms platform. They work either as branded deployments (perhaps bundled with other proprietary software sold by these businesses) or are marketed and deployed directly by Anoto and it’s affiliates. Whatever the commercial outcome, the motivation and environmental conditions are almost identical in each business case: incorporating the digital writing platform in order to digitise a critical component of pen and paper data capture, and instantly add this to the existing back end digital workflow. Below are a number of case studies and examples of how digital writing is being used by different organisations and business units around the world.


NHS Doncaster and Bassetlaw Hospitals

“Achieving star ratings partly comes from surveying patient feedback. As you can imagine for a busy hospital with 57 wards, capturing and recording 570 surveys per day in addition to caring for patients was a challenge.”

Key points – data capture solution that collates paper based input to a CSV aggregated file used for BI purposes.

Saving 20-30 hours per week
– Digital pen deployed to 57 wards
– Patient data available in 15 seconds
– Completed roll out up to 1000 pens
– Order to deployment: 1 month
– Roll out ensured access to 950K CQUINs funding
– £65K investment

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NHS Rotherham

“The Physiotherapy staff at Rotherham were faced with the challenge of treating new patients within 60 minutes and a returning patient within 40 minutes. During this time they would have to treat the patient and record and update the patient’s visit clinical notes into their new Electronic Patient record SystmOne”

Key points: Conversion and integration into Enterprise System of digital input in user friendly data capture method that matches the method of natural input.

35% productivity gains of physiotherapists
– integrated with SystmOne.
– now deployed to 225 users across the trust from different services.
– seeing extra 3 patients per week.
– writing to available data in 15 sec.
– reduced patient waiting time.
– improved patient outcomes.

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NHS Solent Healthcare

“After seeing a patient, staff working outside normal working hours had to get data (in the form of hand written notes) back to the data base in the office to re type and update the patient record to ensure notes, visit information and treatment given is available to staff working the next day and may need the information. Solent NHS Trust required a solution that would enable them to get critical patient and visit information back to core systems immediately, but without changing the way the teams worked”.

Key points: Conversion and transmission of remotely collected patient notes to XML and PDF data that was instantly sent to the existing backend system so the information could be readily made available to co-workers within the patient care workgroup.

– out of hours teams.
– costly need to return to office.
– digital pen deployed to 15 users
– writing to available data in 15 sec.
– roll out to potential 700 users
– order to deployment – 1 month.
– savings realised after 1 month.
– xml/pdf integrated to care system

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Loxley Public Company and Pendata Asia

Loxley Public Company Ltd, a Bangkok Headquartered technology and commerce business, provides hospital management solutions to many of these providers. Pendata was approached to devise a trial for a Loxley Hospital Client who wanted a simple and more effective method to capture patient presentation assessment data, while significantly reducing the time required spent manually transferring captured data into back end CRM databases.

Key points: The forms capture initial patient assessments and are a critical part of our admissions process. The solution converted this process into instantly usable data. Historically, before analyzing the input, data needed to be rekeyed manually into back office systems. This takes time and is not an effective use of specialist resources. Perhaps the most challenging step in this was optimizing the process to handle Thai Language lexicon.

– complex language support
– optimised solution delivery 90% validation
– 170+ input fields per form
– language agnostic input
– LP2 deployment

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